jiji99 Privacy Policy

1. About This Policy

This Privacy Policy ("Policy") describes how jiji99 ("jiji99", "we", "us", or "our") collects, uses, stores, shares, and protects the personal information of users ("you", "your", or "Player") who access or use the jiji99 online gaming platform available at jiji99.app ("the Platform").

This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. It applies to all personal data collected through the Platform, including data collected during account registration, gameplay, payment transactions, customer support interactions, and use of any jiji99 feature or service.

By registering an account on jiji99 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions, which govern your use of the jiji99 Platform.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jiji99 acts as the personal information controller in respect of the personal data it collects from players using the Platform. jiji99 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

jiji99 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO using the contact details provided in Section 15 of this Policy.

3. Data We Collect

jiji99 collects personal data from you in the following categories, depending on how you interact with the Platform:

3.1 Registration Data

When you create a jiji99 account, we collect: full legal name, date of birth, email address, Philippine mobile number, and a username and password of your choosing.

3.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and Philippine anti-money laundering laws, jiji99 may request: government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys ID, driver's licence), proof of address (e.g., utility bill, bank statement), and proof of payment method ownership.

3.3 Financial Data

When you make deposits or request withdrawals, jiji99 collects: GCash or PayMaya account details, bank account information (account name, account number, bank name), transaction amounts, and transaction history. jiji99 does not store full debit card numbers — card data is handled by our PCI-DSS compliant payment processors.

3.4 Gameplay Data

jiji99 automatically records: game sessions played, bet amounts, win/loss outcomes, game preferences, and session duration. This data is used for account management, dispute resolution, and responsible gaming monitoring.

3.5 Technical Data

When you access the Platform, jiji99 automatically collects: IP address, device type and operating system, browser type and version, referring URL, pages visited, and session timestamps. This data is collected via server logs and cookies.

3.6 Communications Data

If you contact jiji99 customer support, we retain records of your communications, including live chat transcripts and email correspondence, for quality assurance and dispute resolution purposes.

4. How We Use Your Data

jiji99 uses the personal data it collects for the following purposes:

jiji99 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jiji99 processes your personal data on the following legal bases:

• Contractual necessity — Processing required to fulfil our obligations under the jiji99 Terms & Conditions, including account management and payment processing;
• Legal obligation — Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws;
• Legitimate interests — Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights;
• Consent — Processing for marketing communications and non-essential cookies, where you have provided explicit, freely given consent that you may withdraw at any time.

6. Data Sharing

jiji99 may share your personal data with the following categories of third parties:

6.1 Payment Processors

To process your deposits and withdrawals, jiji99 shares necessary financial and identity data with licensed payment service providers including GCash, PayMaya (Maya), and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank). These providers are contractually bound to process your data only for the purpose of completing your transactions and in compliance with applicable Philippine financial regulations.

6.2 KYC and Identity Verification Providers

jiji99 uses accredited third-party identity verification services to conduct KYC checks as required by PAGCOR and AMLA regulations. These providers receive only the minimum data necessary to complete the verification process and are prohibited from using your data for any other purpose.

6.3 Regulatory Authorities

jiji99 is legally required to share certain player data with Philippine regulatory and law enforcement authorities, including PAGCOR and the Anti-Money Laundering Council (AMLC), where required by law or pursuant to a valid legal order. jiji99 will notify you of such disclosures where legally permitted to do so.

6.4 Game Software Providers

Third-party game studios and live dealer operators whose games are available on the jiji99 Platform may receive limited gameplay data (such as session identifiers and bet records) for the purpose of game operation, fairness auditing, and dispute resolution. These providers do not receive your full personal profile.

6.5 IT and Security Service Providers

jiji99 engages trusted technology partners for hosting, cybersecurity, and platform maintenance. These providers access personal data only to the extent necessary to perform their contracted services and are bound by strict data processing agreements.

jiji99 does not share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit prior consent.

7. Cookies & Tracking Technologies

jiji99 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the jiji99 website. The following categories of cookies are used:

You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will affect the functionality of the jiji99 Platform. jiji99 does not use cookies to track your activity on third-party websites.

8. Data Retention

jiji99 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account and KYC data — Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by AMLA regulations;
• Financial transaction records — Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA and PAGCOR requirements;
• Gameplay records — Retained for three (3) years from the date of the game session for dispute resolution and responsible gaming purposes;
• Customer support communications — Retained for two (2) years from the date of the interaction;
• Marketing consent records — Retained until you withdraw consent, plus one (1) year for compliance documentation purposes;
• Technical and log data — Retained for ninety (90) days, unless required for an ongoing security investigation.

Upon expiry of the applicable retention period, jiji99 will securely delete or anonymise your personal data in accordance with industry-standard data destruction practices.

9. Data Security

jiji99 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption on all data transmissions between your device and jiji99 servers;
• Encrypted storage of sensitive personal and financial data at rest;
• Role-based access controls ensuring that only authorised jiji99 personnel can access personal data, and only to the extent required for their role;
• Regular security audits and penetration testing conducted by independent cybersecurity professionals;
• Two-factor authentication (2FA) available to all jiji99 account holders to protect account access;
• Incident response procedures to detect, contain, and notify affected players of any personal data breach within the timeframes required by Philippine law.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jiji99:

To exercise any of these rights, please contact the jiji99 Data Protection Officer using the details in Section 15. jiji99 will respond to all valid data rights requests within fifteen (15) business days. We may need to verify your identity before processing your request.

If you believe jiji99 has not handled your personal data in accordance with this Policy or applicable Philippine law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11. Children's Privacy

jiji99 does not knowingly collect personal data from individuals under the age of 21. If jiji99 discovers or is notified that a registered account belongs to a person under 21 years of age, the account will be immediately suspended, all balances will be returned to the payment source, and all associated personal data will be deleted in accordance with our data retention policy.

If you are a parent or guardian and believe that your child under 21 has registered an account on jiji99, please contact our support team immediately via live chat or email so we can take prompt action.

12. International Data Transfers

jiji99 primarily stores and processes your personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in other countries — for example, where jiji99 uses cloud infrastructure or third-party service providers whose servers are located outside the Philippines.

Where such international transfers occur, jiji99 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012. These safeguards may include contractual data processing agreements incorporating standard data protection clauses, or transfers to countries that the National Privacy Commission has recognised as providing an adequate level of data protection.

By using the jiji99 Platform, you consent to the transfer of your personal data to other countries where necessary for the purposes described in this Policy, subject to the safeguards described above.

13. Third-Party Links

The jiji99 Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the jiji99 Platform and does not cover the privacy practices of any third-party websites. jiji99 is not responsible for the content, privacy policies, or data handling practices of any third-party sites.

We encourage you to review the privacy policy of any third-party website you visit before providing any personal information to that site.

14. Policy Updates

jiji99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes to this Policy are material — meaning they significantly affect your rights or how your data is used — jiji99 will notify you by email or by posting a prominent notice on the Platform at least fourteen (14) days before the changes take effect. Your continued use of the jiji99 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

If you do not agree to the revised Privacy Policy, you must cease using the Platform and may request account closure by contacting jiji99 customer support.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jiji99 handles your personal data, please contact our Data Protection Officer:

jiji99 will acknowledge all privacy-related enquiries within two (2) business days and provide a full response within fifteen (15) business days. For complaints that cannot be resolved directly with jiji99, you may escalate to the National Privacy Commission of the Philippines through its official channels.